Shipping & Payment
Everything about delivery, shipping costs, and payment options
Ordering from us
How does ordering work?
Once you have discovered a product, simply add it to your shopping cart. You can proceed to checkout via the button at the top right. Then conveniently follow the menu to enter your details.
Order Confirmation
You will receive an email from us immediately after submitting your order.
Order Changes
Changes are only possible before the shipping confirmation.
Shipping Costs
| Region / Country | Details | Carrier | Costs |
|---|---|---|---|
| DACH Region | |||
| Germany | Free from 60,00 € | DHL Premium | 4,90 € |
| Austria | Free from 100,00 € (per 20kg) | DHL Premium | 9,90 € |
| EU Standard - Zone 1 | |||
| Belgium, Netherlands, Luxembourg, France, Denmark | (per 20kg) | DHL Premium | 10,90 € |
| EU erweiteret - Zone 2 | |||
| Bulgaria, Estonia, Italy, Croatia, Lithuania, Latvia, Malta, Poland, Romania, Sweden, Slovenia, Slovakia, Czech Republic, Greece, Finland, Spain, Portugal, Ireland, Hungary, Cyprus | (per 20kg) | DHL Premium | 12,90 € |
| International & Nicht-EU | |||
| Switzerland, Norway, Great Britain | (per 20kg) | DHL | 14,90 € |
All international shipping costs are per 20kg package. Commercial customers please note: Minimum quantity surcharge of 5,00 € for orders under 60,00 €.
We always strive to send your order in a single shipment. The delivery time of the item with the longest duration applies.
Store Pickup
Pickup in 88085 Langenargen possible. Please inform us 24h in advance by email.
Order Tracking
With the shipping confirmation, you will receive a tracking number for real-time tracking.
Payment Methods
PayPal
Safe and fast without entering bank details.
Credit Card
MasterCard / VISA with 3D Secure protection.
SOFORT Transfer
Real-time transfer with your online banking.
SEPA Direct Debit
Pay conveniently via secure direct debit.
Prepayment / Bank Transfer
Shipping takes place immediately after payment.
iDEAL
Pay directly via your checking account.
Security First
All payment transactions are processed via encrypted SSL connections to protect your data as best as possible.